TPP Internet are currently experiencing a Temporary Outage on one of our Servers. Our System Administrators are working to rectify this asap. All email will be getting saved on our Back Up Mail Server and delivered as soon as the issue is fixed.

Kind regards,

Natalie Larosa
General Manager

We will be conducting planned PHP5 upgrade maintenance on control3.tppinternet.net.au on Tuesday 18th August between 23:00 and 24:00, with an anticipated outage of approximately 15 minutes during this window.

PHP5 based sites may experience an outage of no more than 15 minutes during the change window.

We apologise for any inconvenience caused.

Kind regards,

Natalie Larosa
General Manager

Test

We will be conducting planned maintenance on control.tppinternet.net.au on Friday 7 August between 21:00 and 22:00, and a further maintenance window on Monday 10 August between 21:00 and 23:59, with an anticipated outage of approximately 30 minutes during this window.

These outages will affect all email and website hosting hosted on control.tppinternet.net.au.

We apologise for any inconvenience caused.

Clair Gowenlock
Operations Manager

This is an important downtime notice for customers using our Hosted Exchange services.

The servers will be taken offline intermittently on Saturday, July 18th, for regular maintenance and upgrades from 1:00 pm to 9:00 pm (AEST). You may lose connectivity intermittently depending upon which part of the system is being worked on. This maintenance work will help make the servers more secure by installing the latest software patches and other upgrades to help the system run better. We have chosen a weekend to minimize any impact on your productivity.

During this window of downtime, you may NOT be able to consistently connect to the Exchange servers via your MS Outlook or via WebMail (Outlook Web Access) or via any other devices.

NOTE: Any e-mails sent to you during this time will be captured and queued by our backup server so that you will not lose any incoming e-mails. If you want to have access to your Outlook mailbox data during this entire window of time, you must setup Outlook to operate in Cached or Offline mode. Any changes you make inside Outlook while in offline mode can be synchronized when you re-connect to the Exchange servers in online mode. Instructions on setting up Outlook for Cached or Offline mode can be found at the answer center of the Control Panel.

We apologize for any inconvenience this may cause and appreciate your understanding as we take the necessary measures to ensure the quality of our service.

Dates for next 6 maintenance windows: Aug 14, Sep 11, Oct 16, Nov 13, Jan 15.

The phone outage we experienced yesterday has been resolved.

The Plesk software on control6 will be upgraded tomorrow night (July 2), this may cause downtime to some services.

Outage: Plesk upgrade on control6, it may cause several outages of no more than 30 minutes during the change window.
Date: 2/7/2009
Window: 10pm-12am

The outage on our phone system due to our phone provider has been resolved.

June 11 (Thursday) evening we will be conducting some minor software updates on our web servers and email servers.

Effected servers are:-

control1.tppinternet.net.au
control2.tppinternet.net.au
control3.tppinternet.net.au
control4.tppinternet.net.au

We expect any interruption to be very minimal during the maintenance window of 10pm – 1am AEST