9 April 2009 – Planned Maintenance Affecting .au Registry Connection

We will be conducting maintenance that will affect our .au registry connection between 23:00 and 23:59 on Thursday 9 April 2009 (AEST).

This maintenance will affect all new registrations, renewals, transfers, delegations and contact updates for .au domain names submitted during this maintenance window.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



28 March 2009 – Planned Maintenance Window for Hosted Exchange
Our hosted exchange provider has advised that they will be conducting planned maintenance between 14:00 and 23:59 (AEDT) Saturday 28 March 2009, which will affect TPP hosted exchange customers.Connections to the exchange servers may be unavailable at times during the window. It is recommended that customers operate in ‘offline’ or ‘cached’ mode during the maintenance window.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



26 March 2009 – Planned maintenance across TPP Hosting Platform
We will be conducting planned maintenance between 22:00 and 23:30 Thursday 26 March 2009 (AEDT) on all servers across the TPP hosting platform which will result in an outage of approximately 15 minutes per server during the outage window.

Client services, including email and website hosting, hosted on all TPP servers will be affected.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



23 March 2009 – Planned maintenance on control6.tppinternet.net.au

We will be conducting planned maintenance between 23:00 and 23:59 Monday 23 March 2009 (AEDT) on control6.tppinternet.net.au, which will result in an outage of approximately 15 minutes during the outage window.

Client services, including email and website hosting, hosted on control6.tppinternet.net.au will be affected.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



April Preview – Buy 5 Hosting Products and get the 6th for free!

Order any 5 Virtual Hosting products in April and get the 6th free! Stay tuned for more information – promotion starts April 1!



4 & 5 April 2009 – Planned Maintenance Window for Hosted Exchange

Our hosted exchange provider has advised that they will be conducting planned maintenance between 15:00 and 23:00 (AEDT) Saturday 4 April 2009 and between 12:00 and 22:00 (AEDT) Sunday 5 April 2009, which will affect TPP hosted exchange customers.

Connections to the exchange servers may be unavailable at times during the window. It is recommended that customers operate in ‘offline’ or ‘cached’ mode during the maintenance window.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



General availability for .tel domains starting soon!

On March 24, General Availability for .tel domains begins. We do accept pre-registrations via phone which will be confirmed after the 24th of March. Call us now on 1300 665 491 to pre-register and secure your customers’ .tel domains! TEL is a new, global domain, similar to .com, that puts businesses on the map. Don’t miss out – start selling .tel domains now! The benefits of .tel domains at a glance:

  • .TEL allows you to publish your contact information and keywords under your domain name
  • Clickable data so your customers can communicate with you instantly from any internet device, via phone, fax, or email
  • Store your contact information, content or navigation links, geolocation and keywords under your .tel domain.
  • No need for a website – if all you want to publish is some basic information, simply register yourbusiness.TEL!

We have uploaded brand new .tel marketing material, ready for your use. If you are an existing TPP Reseller, simply log into the OMS and access the section “My Marketing Ressources” under “My Tools”. Not a reseller yet? Sign up now!
OMS Screenshot
Click here for more information on .tel domains.



11 March 2009 – Issue with TPP Phone Support
We have been made aware of an issue with our phone lines this morning, that is preventing all incoming and outgoing phone calls. We are working with our provider to try and identify and resolve the issue as soon as possible.

In the meantime, if you have any support related issues, please submit them via email to partners@tppintertnet.com (for resellers) or techsupport@tppinternet.com (for general support related issues).

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



15 March 2009 – Planned Outage for Customer Hosted on control.tppinternet.com

Our supplier has informed us that they will be conducting planned maintenance between 10:00 and 20:00 Sunday 15 March 2009 that will affect all TPP hosting customers hosted on control.tppinternet.com. Customers may experience outages to their email and website hosting of up to 1 hour during the outage window.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager



6 March 2009 – Issue with TPP Internet phone support

Our phone line provider has identified an issue with their Haymarket exchange, which is causing the issues we are experiencing with phone support.

They believe that the issues will be resolved completely within approximately 30 minutes. Until that time, there may be intermittent issues in contacting us via phone.

We apologise for the inconvenience.

Clair Gowenlock
Operations Manager



   
   
 
   
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