As per our previous post, we have now implemented the update to the settings of one of our hardware devices this afternoon as per our suppliers advice, and this appears to have rectified the intermittent connectivity issues experienced by some clients hosted on control2.tppinternet.net.au and control3.tppinternet.net.au.

We will continue to monitor this throughout the evening and tomorrow morning to ensure that the issue does not reappear, however we are confident this update has worked.

We sincerely apologise to all customers affected by this issue.

Clair Gowenlock
Operations Manager