We have had a small number of customers reporting intermittent access to their websites hosted on control2.tppinternet.net.au and control3.tppinternet.net.au since the hosting upgrade was completed last Friday evening/Saturday morning.

We are working with these customers to conduct testing to determine the problem and resolve ASAP. At this stage we have no time frame for resolution.
In addition to this, a number of customers have reported that they have been able to connect to the server via FTP, however they are unable to view the file directory. This issue has now been resolved.
We apologise for the inconvenience and will keep all affected customers updated, as soon as we have further information.

Clair Gowenlock
Operations Manager