We experienced an outage on our database server this morning affecting the TPP Internet websites (http://www.tppinternet.com and http://resellers.tppinternet.com), Online
Management System, Service Manager and API.

This outage lasted approximately 20 minutes and was caused by our co-location provider removing an incorrect server from our rack. We have now had the server reinstalled in the rack and reconnected, and services have resumed as per normal.

We sincerely apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager