Over the last few months, we have been working on simplifying and improving the way Transfer of Legal Ownership (TLO’s) will be processed. These are the changes at a glance:

• TLO’s are now submitted via the Online Management System (OMS). Pending transfers can be monitored via OMS, and no manual application form is required anymore – applications are now submitted using an online form. Once the application has been submitted, we will send you an email, explaining how to complete the process, and provide you with a link to the required supporting documentation (.au – letter of authority & stat dec / gTLD – letter of authority).
• The policy information is now checked at the time of submission to expedite the application process and prevent delays attempting to clarify details. Multiple domains can be entered at one time, providing the current registrant for each and the gaining registrant for each is the same. Different domain spaces need to be entered separately. For example, .au domains can be grouped together, but cannot be entered with a gTLD domain (supported for .au, gTLD’s and .nz domains only).
• Pricing for TLO’s has been significantly reduced. You now pay a $60 transfer fee (was $120.00), and the mandatory 2 year renewal of .au domains will be available at the reseller rate.
• You no longer need to renew gTLD domains or .nz upon Transfer of Legal Ownership
• Processing time from the point that supporting documentation has been received has been reduced as well.

If you have any questions regarding these new processes, please contact your Account Manager on 1300 665 491.