Our Online Marketing division Hot Goanna, a Google Authorised AdWords Reseller, offers high quality Pay Per Click campaigns from as little as $5 per day! Our team at Hot Goanna will ensure your customers will receive qualified leads to their website or landing page. Visit us at CeBIT between 20-22 May, and find out how easy it is to resell Online Marketing!

Visit us at CeBIT for free! Come and see us at Stand M14 - eMarketing & SEO Expo, Hall 3.

You can now register for CeBIT for FREE, courtesy of TPP Internet. Follow these 3 easy steps to register for FREE:

1. Visit https://www.mycebit.com.au/
2. Fill in your registration details
3. Enter your promotional code: tppinca08

To make an appointment with your account manager, please send an email to partners@tppinternet.com or call our Reseller team: 1300 665 491.

Resell ADSL Broadband to your customers now! With our brand new ADSL broadband service, you can offer:

• Super fast, reliable broadband
• Up to 8000kb download speed and 100 GB data allowance per month!
  
• Our set-up fee special - your customers pay only $1! Short time only
  
• A one stop shop solution - TPP covers all your customers online needs!
• Great prices due to our low reseller price!
  

I WANT TO RESELL BROADBAND, BUT…

…IS IT AVAILABLE FOR MY CUSTOMERS?

Our ADSL service is available to 98% of Australians and is suitable for all sizes of business, from a single user through to a large enterprise. Check availability for your customers now, using our Availability Check. You will know instantly if our ADSL service is available for them.

…MY CUSTOMERS ARE IN A CONTRACT AT THE MOMENT

Don’t worry if your customers are currently in an ADSL contract with another provider - just drop us an email and we will reserve this fantastic offer for your customers - for up to 6 months! Churning to TPP from an existing provider is easy - call us on 1300 665 491 or view our Terms and Conditions for more information.

…WHAT NEXT?

It’s simple - if ADSL is available for your customers, just select the plan they want and order online from the OMS! We can get them connected within only 9 business days or less.

Bring your customers up to speed - with our TPP Broadband solutions. For more information about our ADSL plans, visit our website. For pricing information, please contact the TPP Reseller Team on 1300 665 491 or send us an email.

Telephone and email support will be unavailable on Friday 25 April as our office will be closed for the ANZAC Day public holiday. We will resume our normal operating hours of 8.30am to 6pm AEDT from Monday 28 April 2008.

We will be introducing scheduled maintenance windows to complete regular maintenance and upgrades as required across the TPP network. These scheduled maintenance windows will occur between 11pm Thursday and 3am Friday (AEST) every second week commencing on Thursday 10 April 2008.

We may not utilise each and every scheduled window, nor the entire time allotted for each scheduled window. Should any maintenance within a scheduled window be expected to take longer than 30 minutes, a notification will be posted on our System Status page (http://status.tppinternet.com.au).

We have chosen the time frame for the scheduled windows to have minimal impact on our customers.

Should you have any questions regarding the scheduled windows, please contact your account manager via partners@tppinternet.com, or 1300 655 491.

Clair Gowenlock
Operations Manager

Customers with email accounts hosted on control.tppinternet.net.au are currently experiencing delays in receiving mail.

This is as a result of one customer, hosted on control.tppinternet.net.au, that has used their webmail account to send a large number of SPAM messages, and the email bounce backs have clogged up the mail queue.

We have disabled this customer’s account, and are currently working to clear the SPAM from the mail queue. We expect that the queue will be cleared by this afternoon/early evening, and mail delivery will return to normal.

We apologise for the inconvenience caused.

Clair Gowenlock
Operations Manager

Telephone and email support will be unavailable on Friday 21 March and Monday 24 March 2008 as our office will be closed for the Good Friday and Easter Monday public holidays. We will resume our normal operating hours of 8.30am to 6pm AEDT from Tuesday 25 March 2008.

Between 2pm and 6pm Saturday 15 March 2008 (AEDT), customers with TPP Internet Hosted Exchange email accounts may experience intermittent connectivity to the Hosted Exchange server, whilst maintenance is performed.

We apologise for the inconvenience caused.

Kind regards
Clair Gowenlock
Operations Manager

We have been notified by the Australian Business Register (http://www.abr.business.gov.au) that their ABN/ACN Look Up Tool used for the policy checking of .au domain name registration applications will be unavailable between 7am and 6pm Sunday 16 March 2008 (AEDT) due to maintenance.

As we are unable to validate the registrant entity ABN/ACN details provided on .au domain registration applications, no registrations for .au domain names will be submitted to the registry during this period. Automated policy checking will resume at 9am on Monday 17 March 2008.

We apologise for the inconvenience caused.

Should you have any questions please contact your account manager on 1300 665 491 or email partners@tppinternet.com.

Clair Gowenlock
Operations Manager

In order to receive commission for reselling Online Marketing, your clients have to sign up through Service Manager. Before you distribute the link to your customers, make sure you have added your individual Client ID:

https://services.hotgoanna.com.au/ClientID/

All orders that are entered via Service Manager will be associated with your account. This URL will track that the client came from your site. All you have to do is put the link online, and watch the commission coming in! Remember that we have a variety of buttons available for you to promote Online Marketing on your website!

If you have any questions, please contact our Reseller team on 1300 665 491 or partners@tppinternet.com.

The final planned outage required to complete our network upgrade to improve the reliability and stability of our infrastructure was completed at 6.45am Saturday 8 March 2008.The below services are now back online:

Product provisioning is also available with the exception of .au domain transactions (registrations, renewals, transfers, delegations and contact updates). We will be working with the .au registry to restore .au domain transactions as soon as possible, and expect to have this available again early Saturday morning.

Customers should be aware that some of the TPP Internet domains (such as twoplums.com.au and tppinternet.com), in addition to being delegated to brigh.twoplums.com.au and mutley.twoplums.com.au, were delegated to a tertiary name server ns2.ozhosting.com. This name server has not yet updated the changes in IP address for the TPP infrastructure, so some customers may not be able to access the TPP Internet websites as yet. We expect that this will be resolved over the next 48 hours.

Should you experience any issues, please contact our customer service team on 1300 665 491 or email techsupport@tppinternet.com, and we will assist you to resolve the issue as soon as possible.

I would like to take this opportunity to thank all of our clients for their patience during this period.

Clair Gowenlock
Operations Manager